A process to request, gather, and deliver peer feedback and self review on a bi-annual basis. We will use required review cycles not just to check boxes for GSA, but also to help people thrive, grow, and succeed.
There is more information about GSA/TTS requirements in the TTS Handbook: https://handbook.tts.gsa.gov/performance-management/
- Feedback is good, and we can all use help being better
- It provides constructive outlets for kind, helpful, and specific feedback
- It is a GSA Requirement
This whole process will take about a month. Aim to leave ~2 weeks for gathering feedback, and another ~2 weeks to edit and deliver reviews.
- Mid-Year: complete reviews in May, due June 1
- End-Of-Year: complete reviews in September, due November 6th
For both Mid-year and End-of-year reviews, the leadership team will
- Publish a Google Form for nominating peers for feedback
- Schedule short 15-30 minute meetings to ask peer feedback questions and take notes
- Anonymize and synthesize peer feedback
- Include peer feedback in delivered written reviews
Some people prefer to write their feedback, so it is encouraged to provide that option as well.
For End-of-year reviews, the leadership team will
- Publish a self-review worksheet that assists people in documenting their progress toward each area of our Performance Plan.
- Synthesize self-review in delivered written reviews
For self-review, many people find it useful to keep an ongoing private document with a bullet-list of projects and accomplishments. Fight recency bias; It can be difficult to remember what you did 6 months ago.
Team Leads create and deliver reviews
Your Team lead will:
- Align, normalize, and edit raw feedback
- Send your review document via email
- Meet with you to talk about your review and answer questions
For Team Leads
- TTS has a very helpful training deck on recognizing bias and creating equity in performance reviews. Please review it.
- Spend some time thinking about the raw feedback for each person, and the shape of review it defines. Make some notes. Review content should be ~ 98% Self Review and Peer Feedback content – edited by you for clarity.
- Spend some time thinking about aligning and normalizing the feedback across all of the people on your team. Review your notes.
- Use provided templates to create your review documents
- During editing, peer feedback data should be anonymized
- Schedule :25 minute 1:1s to talk about the review document and answer any questions.
- Send the review document via email in advance of the 1:1s. Try to send the documents the same day as your meeting is scheduled. Be sure to leave at least a couple hours for people to read their review prior to the call.
- Share review documents with the People Lead, who will make sure everything gets into HRLinks, as required by GSA.