Partnerships

Business development, account management, outreach, and communications

Articles

Other Articles

• Adding Test SSNs to the Sandbox for Partners
  The steps necessary to add a set of test SSNs for use in the sandbox that don’t meet the default format requirements.

• Deploying a Partner Service Provider Config to Production
  Process and procedures when deploying a partner service provider config to production

• Partner Reporting Document
  How to create monthly reports

• Partner Success Engineer Workflows
  Data map for identity-idp-config YAML files to data sources (IAA GTCs and Orders, Dashboard, etc)

• Partner Support Ticket Handling
  How to handle and track support requests from partners

• Partnerships Feedback Form
  This form is used to collect feedback from partners and the data is then put into an internal collection document

• Partnerships Internal Pilot Playbook
  Coordinate Pilots of new features with our Partners

• Partnerships Kudos and Feedback
  A history of kudos received from partners

• Provisioning Test IDV Users for Partners
  The steps necessary to set up a collection of test users with IDV profiles for a partner in the sandbox.